Vivace Network Community Privacy Policy
Privacy Policy
GDPR Compliant — Vivace Media
Vivace values your privacy. This notice describes what information we collect, how we use it, and, if necessary, those with whom we share it.
By visiting Vivace or joining our free community, you are accepting the practices described in this Privacy Policy. Your use of the website is also subject to our Terms and Conditions. Our Privacy Policy is written according to the GDPR (General Data Protection Regulation).
General Information
The personal data of users collected and processed through vivacenetwork.com will be under the responsibility of Sentire Media Innovazione S.r.l. (operating as Vivace Media Network), Via G. Battista Pergolesi 1, 20124 Milano MI, Italy, CF/P.IVA 14473820968 · hello@vivacenetwork.com.
Types of Information Gathered
The information we learn from members helps personalize and continually improve your experience at Vivace. You provide information when you join our free community, read and watch content, sign up for our email list, take part in the book club, or communicate with us. As a result of those actions, you might supply us with the following:
First and last name
Username
Address, city, country, and state/province
Email address
IP address
Social media profile information
Any additional information you provide directly or indirectly through our website, our community platform, or online presence, such as cookies
Vivace will not collect any personally identifiable information about you unless you provide it.
Vivace does not sell products or process payments directly. Where content links to partner offerings (for example, book recommendations, travel experiences, or Smart Move Italy services), any purchase you make happens on that partner's own site and is subject to their privacy policy and payment processing, not ours.
Google Analytics
We use Google Analytics, provided by Google, Inc., USA. This tool collects and analyzes certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, and other similar information via the use of cookies. The information generated by Google Analytics may be transmitted to and stored by Google on servers in the United States. Where your data is transferred outside the European Economic Area, we rely on recognized safeguards such as the EU–US Data Privacy Framework or Standard Contractual Clauses. We use this data to enhance our website and improve our service.
Automatic Information
Like many websites, we use cookies. We obtain certain types of anonymous information which is not personally identifiable when your web browser accesses Vivace. This includes IP address, browser type, version and connection speed, and the content you searched for, viewed, and interacted with.
How Long We Keep Your Data
Personal data will be kept for the time necessary for the provision of our services, or for as long as you do not withdraw your consent.
How We Use Your Information
We use the information we collect primarily to provide, maintain, protect, and improve Vivace, and to develop new content and community offerings. Specific uses include:
Identifying you as a member of our community (basis: contract / performance of our service to you)
Providing access to and use of our free community platform
Creating and managing community accounts
Logging in using social network profile information
Improving Vivace's content, website, and community experience (basis: legitimate interest)
Understanding and enhancing your experience of our content and shows
Sending emails through our email platforms (basis: consent)
Responding to your comments, questions, and support requests
Sending confirmations, technical notices, updates, and administrative messages
Communicating about upcoming shows, events, and news from Vivace and our selected partners (basis: consent)
Marketing purposes (Meta Ads, Google Ads, Pinterest Ads, etc.) (basis: consent)
Protecting against fraudulent, unauthorized, or illegal activity (basis: legitimate interest)
How Do You Get My Consent?
By joining our community, signing up for our email list, and providing us with personal information, you agree that we collect and use your information as described here. You can withdraw your consent at any time by contacting us through the details below.
Social Networks
Our website contains links and functions connected to social networks through which you can share your information. We advise you to consult the privacy policy of each social network:
Facebook
Instagram
YouTube
Pinterest
How We Share Information
Information about our community is an important part of Vivace, and we are not in the business of selling it to others. We share member information only as described below:
Third-Party Service Providers. We use other companies to perform functions on our behalf, including hosting our community (Circle), sending email (Kit and Flodesk), hosting our podcasts (Captivate), and analyzing site data (Google Analytics). They have access to personal information needed to perform their functions, but may not use it for other purposes. Our community is hosted on Circle's platform; Circle's own privacy policy, covering how it processes data as our community platform provider, is available at vivace-network.circle.so/privacy.
Business Transfers. In the event that Vivace or Sentire Media Innovazione S.r.l. creates, merges with, or is acquired by another entity, your information will most likely be transferred. We will notify you before your information becomes subject to another privacy policy.
Protection of Vivace and Others. We release personal information when we believe release is appropriate to comply with the law, enforce our Terms and Conditions, or protect the rights, property, or safety of Vivace, our members, or others.
With Your Consent. Other than as set out above, you will receive notice when your personally identifiable information might go to third parties, and you will have an opportunity to choose not to share it.
Anonymous Information. We use anonymous browsing information collected automatically by our servers to help administer and improve the platform and website. This information is not personally identifiable. Your email address will never be rented or sold to a third party.
Protecting Your Information
We use Secure Sockets Layer (SSL) software to encrypt information you input. We restrict authorized access to your personal information to those persons who have a legitimate purpose to know that information.
Vivace follows generally accepted industry standards to protect personal information, both during transmission and once received. No method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.
EU Members' Rights (GDPR)
If you are habitually located in the European Union, you have the right to access, rectify, download, or erase your information, as well as the right to restrict and object to certain processing of your information.
Access and Porting: You can access your information by contacting us.
Rectify, Restrict, Limit, Delete: You can rectify, restrict, limit, or delete much of your information by contacting us.
Object: Where we process your information based on legitimate interests, you can object to this processing in certain circumstances.
Revoke Consent: Where you have previously provided your consent, you have the right to withdraw it at any time.
Complain: You have the right to raise a concern with your local supervisory authority.
More information about these rights: ec.europa.eu
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to:
Garante per la protezione dei dati personaliPiazza di Monte Citorio, 121 · 00186 RomaTel. +39 06 69677 1 · Fax +39 06 69677 785garante@garanteprivacy.it · garanteprivacy.it
We ask that you contact us first so we can try to resolve your concern directly.
Children's Privacy
We do not knowingly collect personal data from anyone under 16 years of age. Where a member state permits a lower age with parental consent, that lower age (no younger than 13) may apply. Our website, community, and services are directed to adults.
Editing and Deleting Information
If you believe that any information we hold on you is incorrect or incomplete, please contact us as soon as possible and we will promptly correct it. To opt out of Vivace email, follow the instructions included in the email. Your request will be processed within 48 hours.
Suppliers and Other Third Parties
This document addresses only the use and disclosure of information Vivace collects from you. Vivace does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Vivace is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the Vivace site.
Changes to This Privacy Policy
Vivace reserves the right to modify this Privacy Policy at any time. We will post modifications by date to inform you of any changes. Please review it frequently.
Enforcement
Vivace regularly reviews its compliance with this Policy. When we receive formal written complaints, it is our policy to contact the complaining member regarding their concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data.
Contact Us
If you have questions or concerns about this Privacy Policy and the handling and security of your data, please contact us at hello@vivacenetwork.com or write to us at:
Sentire Media Innovazione S.r.l. (Vivace Media Network)Via G. Battista Pergolesi 1 · 20124 Milano MI · Italy
Cookie Policy
Cookies
This Cookie Policy explains how and why cookies and other similar technologies may be stored on and accessed from your device when you use or visit vivacenetwork.com. This Cookie Policy should be read together with our Privacy Policy and Terms and Conditions. We will ask for your consent before we install a cookie.
What Are Cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to recognize your device and remember if you have been to the website before. Cookies are widely used to make websites work more efficiently and to provide information to website owners about usage patterns and trends.
Refusing or Withdrawing Consent
If you do not want cookies to be dropped on your device, you can adjust your browser settings to reject all or some cookies and to alert you when a cookie is placed. Please note that if you block all cookies, including strictly necessary ones, you may not be able to access or use all functionalities of the Vivace website.
First-Party Cookies
We use cookies to enhance the performance of our website and personalize your experience. Cookies help us collect information on how people use our website and which pages they visit. We collect this information anonymously — no personal information is stored in our cookies.
Third-Party Cookies
Third-party cookies may come from partners that provide functional web tools for our site (including Circle for community and Kit and Flodesk for email), other websites where we advertise, and from social networks. Third-party service providers may also place cookies on the devices of users to help measure the effectiveness of our email communications.
Persistent and Session Cookies
Persistent cookies remain on your device until deleted manually or automatically. We use them to record your acceptance of our Cookie Policy and to improve your overall experience of the website.
Session cookies are temporary and deleted from your machine when your web browser closes. We use session cookies to track internet usage and improve our website.
Uses of Cookies
Strictly Necessary: Essential for the website to perform its basic functions, including community login and account-related functions.
Functionality: Store preferences such as account name, language, and location to provide personalized features.
Security: Help identify and prevent potential security risks.
Analytics and Performance: Collect information on how members interact with our website, including most-visited pages, to improve how it functions.
Advertising (Meta Ads, Google Ads, YouTube Ads, Pinterest Ads, etc.): Display relevant advertising, track ad performance, and build user profiles for retargeting. These are set by Vivace and trusted third-party networks and are generally persistent in nature.
Data Retention
Cookie data will not be kept for longer than is necessary to fulfil the purposes mentioned above, and in any event will not be kept for longer than one year.